FAQs
Got Questions? We’re Here to Help
Check out our list of frequently asked questions below to get the answers you need. If you still feel like you have a question that’s been missed, get in touch and one of our team members will get back to you as soon as possible.
What happens if the musician cancels?
It is never great when plan-A doesn't work out, lucky for you we are professionals who know you always need a plan B,C, D, and E. We take cancellations very seriously because we know that they can really put a wrench in your plans, so that is why every booking you reserve with us is supported and protected.
If a booking is cancelled 7 calendar days (168 hours) of the event, you are entitled to a full refund of the reservation cost and fees. A Dream DJ representative will also be assigned to your event to help find another musician who will be able to fulfill your needs based on the specifications previously shared.
Lastly, we will also initiate an internal investigation for the reasoning behind the cancellation, and repercussions may be imposed on the performer based on the findings of that investigation.
What events can you provide musicians for?
Dream DJ is your one stop shop for all your event entertainment needs, and we can support a wide array of events with any specifications you deem necessary.
Whether it's a barnyard wedding, bar night in the city, or virtual corporate event, we have DJs, Bands, and even Solo Artists that are able to play any style of music mix that you will need to make your event a success.
We use the latest technology, top of the line sound systems, and a wide selection of music to make sure your guests enjoy the night, and we strive to make sure that every event we work on is one that will leave a lasting impression on everyone in attendance.
View a full list of event types here, and let us know how we can help.
Can I see a musician play before booking them?
Yes, for sure!
We keep samples of each performer you will be matched with, so you will be able to hear their performance styles to make sure they are a great fit for you. Post booking, we will also share their professional social media so you can see more of their performance materials, and you will have direct contact with them to ensure that key items like must-have song requests are queued. Lastly, we will share an event checklist to help with the coordination of event details, so that nothing falls through the cracks. Transparency is the key to great coordination, and Dream DJ will support in any way possible to help make this an event for the record books.